24 February 2009

Forgotten travellers are a mental challenge

Ever arrived at a strange railway station or airport terminal and wondered what the heck you are supposed to do? Spare a thought, then, for people "with cognitive impairment and those with mental health problems”. The chaos and confusion can be even worse for them, as I found when working up the item Forgotten travellers for my IET transport slot.

Prompted by a report from the OECD's International Transport Forum, Cognitive Impairment, Mental Health and Transport, the story concerns the design and operation of transport systems in a way that makes them easier to navigate. Information has to be simple and easier to pick out from stuff that doesn't matter.

The real message for me is that make life easier for this segment of the population, one that is growing as there are more older folks around with declining mental powers, and travel also becomes easier for the rest of us.

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